Question 1

What is EDUMOVIA?

Accepted Answer

EDUMOVIA is a Global Education Mobility Operating System — one platform that unifies student management, sales/CRM, mobility case handling, communication, country packs, billing and AI assistance for international education agencies, networks and institutions.

Question 2

Who is EDUMOVIA for?

Accepted Answer

It is built for international education agencies, agency networks, and institutions that manage student recruitment and mobility across multiple countries and teams.

Question 3

Which modules are included?

Accepted Answer

The platform includes Student 360, Customer 360, Mobility Case management, a unified Communication Center, Country Packs, an AI Gateway, an Integration Center, White-Label and Billing. Availability of some modules depends on your plan.

Question 4

Which languages does the platform support?

Accepted Answer

This marketing site is available in English, Turkish, Russian, Korean and Mongolian. The product interface language coverage is expanding; ask us about the current status for your team during the demo.

Question 5

How does EDUMOVIA use AI?

Accepted Answer

AI assists with student profiles, summaries, matching and pathway suggestions depending on your plan. Every AI output is advisory and human-reviewed — AI recommends, people decide. AI features run under a controlled allowlist.

Question 6

How is our data protected?

Accepted Answer

Access is role-based, credentials are stored securely, and tenant data is isolated so one organization can never see another’s records. See the Security page for the current architecture; items still being finalized are labeled honestly rather than overstated.

Question 7

Can other agencies see our students?

Accepted Answer

No. Each organization is a separate tenant with strictly isolated data. Cross-tenant access is prevented by design and verified in testing.

Question 8

Which integrations are available?

Accepted Answer

EDUMOVIA connects with email, messaging channels, calendars, meeting tools and storage providers. Each channel has a clear status — available, configuration required, integration-ready or planned. See the Integrations page for the full truth table.

Question 9

Do you offer an API?

Accepted Answer

API access is part of the platform — read access on Professional and read/write on Enterprise. API and webhook documentation is being prepared; no secrets or credentials are ever published on the site.

Question 10

Can we use our own branding?

Accepted Answer

Yes, White-Label branding is available on the Enterprise plan, letting networks and institutions present the platform under their own brand.

Question 11

How much does EDUMOVIA cost?

Accepted Answer

Pricing is quote-based and tailored to your plan, user count, student volume and AI needs. No public price list is published yet, so we intentionally do not show placeholder or “from” prices — request a quote for accurate figures.

Question 12

Is there a free trial?

Accepted Answer

We start with a guided demo rather than a self-serve trial, so we can map the platform to your real operation. Book a demo and we will show the modules relevant to your workflow.

Question 13

What happens in a demo?

Accepted Answer

A member of our team walks you through the modules relevant to your operation using synthetic (non-real) data, answers your questions, and discusses plan fit, onboarding and any migration needs. See the Demo page for what to expect.

Question 14

Are the product screenshots real?

Accepted Answer

Yes. The screenshots and the walkthrough video are captured from the real platform, using synthetic demonstration data only — no real customer or student information is shown.

Question 15

Does it work on mobile?

Accepted Answer

Yes, the platform and this website are designed to work across desktop, tablet and mobile screens.

Question 16

What support do we get?

Accepted Answer

Support depends on your plan: email support on Starter, priority support on Professional, and a dedicated customer success manager on Enterprise.

Question 17

What are Country Packs?

Accepted Answer

Country Packs tailor the platform to specific destination markets. Starter includes one pack, Professional up to five, and Enterprise unlimited packs.

Question 18

How do we get started?

Accepted Answer

Book a demo or request a quote from this site. We will confirm the right plan, onboarding scope and any data migration, then set your team up.

Question 19

Does EDUMOVIA handle billing?

Accepted Answer

Yes, the platform includes a Billing and entitlement module to manage plans and quotas inside your operation. Public monetary pricing for EDUMOVIA itself remains quote-based.

Question 20

How do we know what is new?

Accepted Answer

Product updates are published on the Changelog page, based on the real release history of the platform.

Question 21

Can we change plans later?

Accepted Answer

Yes. You can move between Starter, Professional and Enterprise as your operation grows. Your data, students and history are preserved across a plan change — only quotas and feature availability adjust to the new plan.

Question 22

How do we add more users?

Accepted Answer

Each plan includes a user quota (Starter 15, Professional 50, Enterprise unlimited). If you need more seats than your plan allows, you can request a quota increase or move to a higher plan. We will confirm the exact arrangement in your quote.

Question 23

What happens when we reach the student limit?

Accepted Answer

Plans include an active-student quota (Starter 500, Professional 3,000, Enterprise unlimited). As you approach the limit we will work with you to raise the quota or move to a plan that fits your volume. Existing student records are never deleted because of a quota.

Question 24

How does the AI quota work?

Accepted Answer

AI runs on a monthly credit allowance (Starter 1,000, Professional 5,000, Enterprise unlimited). Starter does not include AI Student Intelligence; Professional adds AI profiles and summaries; Enterprise adds matching, pathway and copilot. Every AI action is human-reviewed — AI recommends, people decide.

Question 25

Do you offer annual billing?

Accepted Answer

Yes, both monthly and annual billing are supported and you can toggle between them on this page. Final figures are provided in your quote; no public price list is published yet, so we do not show placeholder or “from” prices.

Question 26

Is onboarding included?

Accepted Answer

Onboarding scope depends on your plan and operation size. Support tiers range from email (Starter) to priority (Professional) to a dedicated customer success manager (Enterprise). The onboarding plan for your team is confirmed during the quote conversation.

Question 27

Can you migrate our existing data?

Accepted Answer

Data migration is handled case by case depending on your current systems and export formats. Discuss your sources with us during the demo and we will define a migration approach as part of your onboarding scope.

Question 28

What makes the Enterprise plan different?

Accepted Answer

Enterprise is for networks and universities that need unlimited scale, White-Label branding, full and custom integrations, read/write API access, the complete AI suite (matching, pathway, copilot) and a dedicated customer success manager.

Frequently Asked Questions